- Do you offer first home buyer advice?
- Yes; multiple reviews confirm first-home buyers are guided through the entire process from loan approval through settlement, with explanations of what to expect at each step.
- What's the best way to contact you?
- Phone contact is preferred; one review noted that email to the office has been unreliable. The Morley branch publishes opening hours 7 days a week.
- Can you help if my application doesn't suit online lenders?
- Yes; reviews confirm the broker has advised clients whose circumstances didn't fit standard online application formats, using professional knowledge to explain pitfalls and secure lending.