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Black Swan Mortgage Services

Updated 2026-10-30 · 6,797 reviewed · 451 listed · Scored from 35 Google reviews · How we rank ›

5.0(35) 88 composite score See reviews on Google ✓ Google-verified
Car & Personal LoansMortgage BrokerFirst Home Buyer LoansRefinancingInvestment Property Finance
Black Swan Mortgage Services
Location
Ellenbrook
Services
Car & Personal Loans, Mortgage Broker, First Home Buyer Loans
Reviews
35
Ranking
#19 in Car & Personal Loans
Best for
Buyers and refinancers wanting a patient, clear-talking broker

Core details are sourced from this business's Google Business Profile (checked 2026-10-30). Website-sourced details were fetched 2026-10-30.

What do recent reviews say?

Ellenbrook clients rate this broker 5 out of 5 across 35 Google reviews. Recent reviews praise clear explanations, quick replies and steady updates on home loans and refinances. No recent complaints appear in the text.

Praised for
  • Clear explanations of each step
  • Prompt replies to questions
  • Strong help with refinancing
  • Steady updates through the process
  • Repeat clients who return
explained-clearlyresponsive-communicationreliable-followuppatient-with-questionsgreat-with-first-home-buyers
Best for: Buyers and refinancers wanting a patient, clear-talking broker

What are they good at?

  • Clear explanations of each step
  • Replies to questions within the day
  • Repeat clients over many years
  • Lender panel across several banks

What reviews say by service

Refinancing
Several reviewers praise help with refinancing, including repeat refinances.
First Home Buyer Loans
Reviewers say the broker guided first home purchases clearly.

How it compares

  • Rated 5 against a 4.92 average across the 267 car & personal loans businesses listed here.
  • Has more Google reviews than 63% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 98
Review volume 68
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
35
4
0
3
0
2
0
1
0

FAQ

What are the opening hours?
Google lists Monday to Friday, 09:00 to 17:00. Saturday and Sunday are closed.
Which areas do they serve?
Their website says they serve Perth, Ellenbrook, Joondalup and surrounding areas.

Similar mortgage brokers nearby

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Reviewers describe steady updates, plain explanations and patience with questions, big or small. Many say the team kept the process calm and easy to follow from first contact to settlement. Recent reviews cover first home purchases, refinances and a bridging loan, with a few describing a tricky refinance that the team worked through with patience. Several reviewers name individual brokers, and the team is praised for handling bank delays and complex files without cutting corners.

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Amit Yadav earns consistent five-star reviews for patient, responsive mortgage advice. Buyers praise his willingness to explain steps clearly, find competitive rates, and keep the process straightforward without unnecessary complexity.

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Jason Howell cuts stress out of mortgage applications and finds better rates than direct lender approaches. All three reviewers praised his communication, pace, and willingness to handle complications.

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Last updated 2026-10-30