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Steve the Broker Perth
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Mortgage Broker
Charmain Hughes - Finance Broker, SMSF Loan Specialist | LoanChat
Car & Personal LoansConstruction & Building LoansCommercial & Business FinanceMortgage BrokerRefinancingFirst Home Buyer Loans
- Location
- Victoria Park
- Services
- Car & Personal Loans, Construction & Building Loans, Commercial & Business Finance
- Reviews
- 20
- Ranking
- #18 in Car & Personal Loans
- Best for
- Self-managed super fund investors, self-employed borrowers, and anyone with complex or unusual lending needs.
Core details are sourced from this business's Google Business Profile (checked 2026-10-30).
What do recent reviews say?
Charmain specialises in SMSF mortgages and has built a reputation for solving complex lending scenarios where most brokers won't go. She locks in strong rates, keeps clients informed at every step, and clients repeatedly return for refinances and new property purchases. Her responsiveness and personal touch set her apart in a crowded market.
Praised for
- SMSF and complex lending expertise
- Responsive and proactive communication
- Delivers better rates and savings
- Handles unique financial situations
- Clear explanations and handholding
responsive-communicationgot-best-ratesmooth-settlementexplained-clearlyknowledgeable-brokerwent-above-and-beyondhandled-complex-situationreliable-followupgreat-with-first-home-buyerssettled-on-time
Best for: Self-managed super fund investors, self-employed borrowers, and anyone with complex or unusual lending needs.
What are they good at?
- Deep SMSF and complex lending knowledge
- Proactive rate monitoring and savings
- Handles cases other brokers decline
- Consistent long-term client relationships
What reviews say by service
- First Home Buyer Loans
- First-time buyers praise clear explanations and attentive support through an otherwise daunting process.
- Refinancing
- Clients highlight her proactive rate monitoring and ability to secure better terms, often saving thousands.
- Construction & Building Loans
- Positive experience combining refinance and construction loan into one smooth process.
- Self-Employed & Low-Doc Loans
- Successfully sourced lending for self-employed and overseas applicants where few lenders would engage.
- Commercial & Business Finance
- No clear evidence in reviews.
- Investment Property Finance
- Strong track record helping first-home buyers transition properties to investment use.
How it compares
- Rated 5 against a 4.92 average across the 267 car & personal loans businesses listed here.
- Has more Google reviews than 52% of the businesses in this directory.
How we scored this
Scoring Method Star rating 97
Review volume 57
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30
Rating breakdown
5
20
4
0
3
0
2
0
1
0
FAQ
- Can Charmain help if I'm self-employed or living overseas?
- Yes. Reviewers highlight her success sourcing lenders willing to work with self-employed borrowers and overseas applicants when other brokers turned them away.
- Does she monitor rates after settlement?
- Yes. She has proactively notified clients of rate changes and helped them refinance to better terms, sometimes saving thousands of dollars.
- What methods can I use to stay in touch during the process?
- She communicates via email, text, phone calls, and video meetings, keeping clients updated throughout.
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Clients describe steady, patient help from start to settlement. Reviewers say the brokers explain options clearly, answer questions quickly, and never push a product. Many have used the same broker for several loans over the years. Recent reviews cover first home purchases, refinances after a separation, restructuring a home and investment loan, and a hard-to-place borrowing case. One reviewer praised help with a complicated builder situation. The Victoria Park office also gets named for its friendly welcome.
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Mortgage BrokerRefinancingInvestment Property Finance