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Empire Road Investments (Specialist Lending Co.)

Updated 2026-08-30 · 4,552 reviewed · 434 listed · Scored from 29 Google reviews · How we rank ›

5.0(29) 85 composite score See reviews on Google ✓ Google-verified
First Home Buyer LoansSelf-Employed & Low-Doc LoansInvestment Property FinanceRefinancingCar & Personal LoansMortgage BrokerConstruction & Building LoansCommercial & Business Finance
Empire Road Investments (Specialist Lending Co.)
Location
West Perth
Services
First Home Buyer Loans, Self-Employed & Low-Doc Loans, Investment Property Finance
Reviews
29
Ranking
#165 in First Home Buyer Loans
Best for
First-time buyers who want step-by-step guidance and refinancers hunting for rate savings.

Core details are sourced from this business's Google Business Profile (checked 2026-08-30).

What do recent reviews say?

Michael, Rhys, and the team consistently deliver patient guidance and quick problem-solving. Clients praise their willingness to explain mortgage steps clearly, hunt for better rates, and respond at all hours. First-time buyers report feeling confident after working with them, and refinancing customers have saved money or shortened loan terms. No complaints surface across the 15 reviews supplied.

Praised for
  • patient explanation of complex processes
  • available and responsive to questions
  • goes above and beyond to find better rates
  • professional and personable staff
  • walks clients through every step
responsive-communicationexplained-clearlygot-best-ratepatient-with-questionswent-above-and-beyondknowledgeable-brokergreat-with-first-home-buyersreliable-followup
Best for: First-time buyers who want step-by-step guidance and refinancers hunting for rate savings.

What are they good at?

  • named brokers Michael and Rhys handle cases personally
  • hunt for better rates and consolidation options
  • patient with first-time buyers over extended process
  • responsive at all hours

Worth knowing

  • Michael De Mello and Rhys named as primary brokers who handle cases directly
  • Michael helped one couple over a year-long process defining property portfolio and financial goals
  • Refinance example: saved one client money and knocked 2 years off mortgage term
  • Brokers respond to questions at all hours
  • One client reported broker helped resolve issues with banks

What reviews say by service

First Home Buyer Loans
Michael walked first-time buyers through defining property wants and financial comfort over a year, answering many questions patiently.
Refinancing
Brokers found cheaper refinance rates and consolidated loans; one client saved money and shortened loan term by 2 years.
Investment Property Finance
Michael helped clients define long-term property portfolio strategy and financial security goals.

How it compares

  • Rated 5 against a 4.92 average across the 365 first home buyer loans businesses listed here.
  • Has more Google reviews than 59% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 97
Review volume 64
Review recency 83
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
29
4
0
3
0
2
0
1
0

FAQ

How long does the first-home buyer process take?
One client worked with Michael for over a year to define their property wants, financial goals, and mortgage strategy before settling on their first property.
Can they help if I already have a mortgage?
Yes. Michael found one refinance client a cheaper rate and combined their loans, reducing the loan term by 2 years.

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Clients consistently praise staff by name-Rob, Jamie, Sarah, David, Alf, Justin-for making complex loan processes feel manageable through patience and plain-English explanation. The team handles first-time buyers, refinancing, and investment property deals with equal care, often solving tight timelines and difficult bank negotiations that others may have abandoned. Their website claims over 20 years in the market serving Perth and surrounding areas. Across 85 reviews, not a single complaint surfaces about rates, fees, or service quality. The strength lies in personal attention: staff check in regularly, answer questions without dismissing concerns, and treat borrowers as individuals rather than applications.

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Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

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Matched Finance
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Matched Finance

5.0(35)✓ Google-verified

Jack Olden has built Matched Finance on personal attention and follow-through. Reviewers consistently report quick replies, patient answers, and a broker who keeps working even on holiday to push applications through. His strength shows in complex cases: investment portfolios with four-plus properties, construction finance, and refinances that other brokers had flagged as difficult. People who come with scattered debts, first-home nerves, or ambitious growth plans describe leaving the process feeling supported and confident in the outcome. The service experience is remarkably uniform across reviews. Clients mention being kept informed at every step, having jargon translated into plain language, and finding creative lending solutions tailored to their situation. Several reviewers note his efficiency after years of broker experience, and multiple first-home buyers credit his patience with their questions. No complaints appear in the review set.

First Home Buyer LoansSelf-Employed & Low-Doc LoansRefinancing

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Last updated 2026-08-30