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FI Collective

Updated 2026-08-30 · 4,552 reviewed · 434 listed · Scored from 243 Google reviews · How we rank ›

5.0(243) 95 composite score See reviews on Google ✓ Google-verified
First Home Buyer LoansInvestment Property FinanceRefinancingCar & Personal LoansMortgage BrokerConstruction & Building LoansCommercial & Business Finance
FI Collective
Location
South Perth
Services
First Home Buyer Loans, Investment Property Finance, Refinancing
Reviews
243
Ranking
#25 in First Home Buyer Loans
Best for
First-time buyers who value personal attention and clear explanations from their broker.

Core details are sourced from this business's Google Business Profile (checked 2026-08-30). Website-sourced details were fetched 2026-07-30.

What do recent reviews say?

Paul and Justin consistently deliver personal, fast service. They explain options clearly, answer questions patiently, and adjust strategies to match clients' changing needs without hesitation.

Both brokers handle first-time buyers, refinances, and investment loans equally well. Reviewers praise rapid settlements, thoughtful aftercare (one received a congratulations hamper), and willingness to work around bank delays to hit deadlines.

Praised for
  • responsive communication
  • patient explanation of complex terms
  • fast loan approval and settlement
  • went above and beyond to solve problems
  • personalized, caring service
responsive-communicationfast-approvalsmooth-settlementexplained-clearlypatient-with-questionswent-above-and-beyondknowledgeable-brokerhandled-complex-situationreliable-followupgreat-with-first-home-buyers
Best for: First-time buyers who value personal attention and clear explanations from their broker.

What are they good at?

  • Personal service from named brokers (Paul, Justin)
  • Fast loan approvals and settlement
  • Problem-solving around bank delays
  • Clear explanation for first-time buyers

Worth knowing

  • Paul Booth and Justin named as primary brokers
  • Broker intervened with bank administration errors to meet settlement dates
  • Post-settlement client care mentioned by multiple reviewers
  • One client received congratulations hamper after loan completion

What reviews say by service

First Home Buyer Loans
Clear explanations and confidence-building for new buyers; no prior experience required.
Refinancing
Fast process, strong communication, willing to adapt plans mid-application.
Investment Property Finance
Brokers research options across multiple lenders to secure competitive rates.
Mortgage Broker
Personal follow-up after settlement; proactive problem-solving with banks.

How it compares

  • Rated 5 against a 4.92 average across the 365 first home buyer loans businesses listed here.
  • Has more Google reviews than 96% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 99
Review volume 100
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
242
4
1
3
0
2
0
1
0

FAQ

How long does the loan approval process typically take?
Reviews describe "very fast turnover time" and rapid settlements, with one client noting turnaround was completed "over the past couple of months." Exact timelines vary by application.
Will my broker stay in contact after my loan settles?
Yes. Multiple reviewers report brokers continued to help after settlement and provided follow-up support.
Do you help if I change my plans during the application?
Yes. One reviewer changed property investment plans multiple times; the broker updated applications and adjusted strategy without hesitation.

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First Home Buyer LoansSelf-Employed & Low-Doc LoansInvestment Property Finance

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Last updated 2026-08-30