Core details are sourced from this business's Google Business Profile (checked 2026-08-30). Website-sourced details were fetched 2026-07-30.
Lets Finance has strong advocates who credit Adam Austin and Donna-Marie with securing home loans and delivering clear communication. However, consistent complaints span years: clients report being ignored for months, dropped applications without explanation, and costly admin mistakes. Service depends heavily on which broker you get.
Based on limited recent reviews, so treat this as low-confidence.
Recent shift: In the past week, a one-star "Worst service" review with no detail appeared; broader pattern unchanged over four years.
Nicole Knight delivers a first home purchase experience focused on personal attention and speed. She handles multiple loan applications, solves banker delays, answers questions patiently, and moves fast: one couple secured their first home in two weeks during the Christmas rush. Clients credit her knowledge and genuine commitment to their success.
All six reviews award five stars. Clients consistently name Harry (Sidhu) and Harpreet for responsive, patient guidance through first home buys and refinancing, even under tight deadlines. Daljeet also noted for thorough documentation handling.
Chris Herbert at Neptune Finance consistently delivers personal, hands-on support that turns loan approval into a stress-free experience. Reviewers praise his availability during critical moments, clear explanations, and ability to find solutions for borrowers in complex situations, from first-time buyers to those others declined. Their website claims over 10 years in construction finance and holds Australian Credit License 384324. Services span first home, investment, construction, refinancing, and commercial loans across Perth, with all 57 recent Google reviews rating them five stars.
Last updated 2026-08-30