Core details are sourced from this business's Google Business Profile (checked 2026-08-30). Website-sourced details were fetched 2026-07-30.
Long-standing clients praise specific staff members for genuine care and fixing prior mistakes, but recent reviews flag serious lapses: missed appointments, nine-month delays on tax returns, and poor phone responsiveness. The mix of heartfelt loyalty from five-plus-year clients and frustrated one-star ratings suggests service quality depends heavily on who handles your file.
Recent shift: Recent reviews (past 2 months) show a spike in service failures: missed appointments, communication breakdowns, and nine-month delays. Older reviews (2+ years) are consistently positive. A marked deterioration or scaling issue may be occurring.
All 69 reviews are five-star. Leandro and his team (Leanne, Nelie) consistently secure quick approvals and work through complex finance cases. Customers praise their knowledge, clear explanations, and willingness to customise solutions. Multiple reviewers mention working with LnL repeatedly over years.
Taj Singh at Resolve Finance has built a consistent track record helping clients through loan approvals. His strength lies in listening to individual circumstances, explaining every step clearly, and staying available throughout the process. Reviewers repeatedly highlight his patience with first-time homebuyers, his proactive communication, and his genuine commitment to finding solutions even when applications seem complex. Several clients mention he helped them secure approval despite initial setbacks or concerns. The practice emphasizes transparency and preparation. Clients consistently report that Taj provided detailed guidance, kept them informed without requiring follow-ups, and adjusted to changes in their circumstances. One reviewer specifically noted that despite poor credit history, Taj believed in their application and worked persistently to find approval. This combination of expertise and care appears central to why the business maintains a perfect five-star rating across 65 reviews.
Paul and his team turn first-time buyers' anxiety into confidence through patient guidance and real results, often solving applications banks elsewhere rejected. Reviewers across multiple property deals highlight their speed, follow-through on complex cases, and willingness to spend time answering questions without pushing a standard solution. The core strength is practical: they explain mortgages plainly, connect clients with settlement agents, suggest money-saving grants, and navigate tight deadlines. Repeat customers trust them with refinance and investment deals. No complaints surface across 267 reviews, only consistent praise for professionalism and genuine care.
Last updated 2026-08-30