Core details are sourced from this business's Google Business Profile (checked 2026-10-30).
Bevan and Kim guide buyers through mortgages with patience and clear language, from first-home purchase through refinance and discharge. Eight five-star reviews show consistent trust in their knowledge and willingness to adapt to unusual circumstances.
Based on limited recent reviews, so treat this as low-confidence.
Two five-star reviews from 7 years ago praise Michael's responsiveness and the time he invests in finding options. One reviewer worked with him on two investment properties over three years and credits him for staying current with banking shifts. Evidence is limited to two older reviews.
Reviewers say the process feels easy when they work with this broker. Clients describe prompt replies, plain explanations, and advice matched to their own circumstances. Many say the support continues after settlement. The recent reviews also cover refinancing, first home loans, and a car loan refinance. One client with a company-finance structure says the broker found a strong rate. Several clients mention the broker kept them informed and worked around busy or fly-in-fly-out schedules.
Serena and her team earn 5-star reviews by treating complex loan situations as personal challenges. Reviewers describe rapid responses, patient explanations that build confidence, and willingness to fight through complications that other brokers said were impossible. The business handles first-time buyers, refinances, and investment properties with equal care. Clients name Serena repeatedly, mention her assistant Nicole, and return for second and third properties. Several note they came to Opti Finance after being told "no" elsewhere, only to get approval within weeks.
Last updated 2026-10-30