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Primus Home Loans

Updated 2026-08-30 · 4,552 reviewed · 434 listed · Scored from 361 Google reviews · How we rank ›

5.0(361) 95 composite score See reviews on Google ✓ Google-verified
First Home Buyer LoansSelf-Employed & Low-Doc LoansInvestment Property FinanceRefinancingCar & Personal LoansMortgage BrokerConstruction & Building LoansCommercial & Business Finance
Primus Home Loans
Location
Hillarys
Services
First Home Buyer Loans, Self-Employed & Low-Doc Loans, Investment Property Finance
Reviews
361
Ranking
#21 in First Home Buyer Loans
Best for
First-time buyers anxious about the process; investors managing multiple property types; borrowers needing complex construction or refinance guidance.

Core details are sourced from this business's Google Business Profile (checked 2026-08-30). Website-sourced details were fetched 2026-08-30.

What do recent reviews say?

Mel and Alicia consistently guide buyers through each stage with patience and transparency, turning what could feel overwhelming into a manageable journey. Staff handle first-home purchases, investment deals, construction loans, and refinances with equal care. A concierge service helps with offers and paperwork. Reviewers return because the team advocates genuinely for their interests rather than pushing any particular loan.

Praised for
  • explained every step clearly
  • responsive and proactive communication
  • went above and beyond for clients
  • knowledgeable and professional team
  • reduced stress from home-buying process
responsive-communicationwent-above-and-beyondknowledgeable-brokerexplained-clearlygreat-with-first-home-buyerspatient-with-questionsreliable-followup
Best for: First-time buyers anxious about the process; investors managing multiple property types; borrowers needing complex construction or refinance guidance.
Think twice if: No material complaints in 361 reviews; no caveats grounded in the data.

What are they good at?

  • Concierge service for offers and paperwork
  • Multi-experience team (Mel and Alicia named repeatedly)
  • Covers eight loan types including niche (FIFO, self-managed super)
  • Advocacy approach over product pushing

Worth knowing

  • Melina Primus and Alicia Primus named as primary brokers (Credit Representatives 399342, 397568, 504321)
  • Concierge service mentioned; handles offer placement and paperwork coordination
  • Land and build loans: reviewers mention multi-year support through title waiting periods
  • Bridging loans secured on short timeframes
  • Second-time client retention evident from multiple reviews

What reviews say by service

First Home Buyer Loans
First-home buyers praise step-by-step guidance, reduced anxiety, and patience with questions.
Refinancing
Refinance clients appreciate knowledge of financial options and clear communication.
Investment Property Finance
Investment buyers value advocacy for best loan fit and multi-property coordination.
Construction & Building Loans
Construction and land-and-build clients cite long-term support through delays and title issues.
Mortgage Broker
General brokerage praised for transparency, responsiveness, and going above expectations.

How it compares

  • Rated 5 against a 4.92 average across the 365 first home buyer loans businesses listed here.
  • Has more Google reviews than 99% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 100
Review volume 100
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
361
4
0
3
0
2
0
1
0

FAQ

Do you offer a concierge service?
Yes. Reviewers mention the concierge service helps with putting in offers, organising paperwork, and coordinating with real estate agents and solicitors.
Can you help with construction or land-and-build loans?
Yes. Multiple reviewers confirm Primus has guided land-and-build clients through multi-year processes, including waiting for title registration and securing finance once titles are ready.
What happens if I need a loan on a tight deadline?
Reviewers report that Primus has secured bridging loans and other finance on very short timeframes when needed.
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Last updated 2026-08-30