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Specialist Finance Group

Updated 2026-08-30 · 4,552 reviewed · 434 listed · Scored from 12 Google reviews · How we rank ›

3.7(12) 61 low data composite score See reviews on Google ✓ Google-verified
First Home Buyer LoansMortgage Broker
Specialist Finance Group
Location
Subiaco
Services
First Home Buyer Loans, Mortgage Broker
Reviews
12
Ranking
#312 in First Home Buyer Loans
Best for
established or growing mortgage brokers seeking aggregator support and technology.

Core details are sourced from this business's Google Business Profile (checked 2026-08-30). Website-sourced details were fetched 2026-07-30.

What do recent reviews say?

Specialist Finance Group operates as a mortgage broker aggregator in Subiaco, serving brokers across Australia. Most recent reviews praise their CRM software, personal mentorship from founder Will Lockett, and structured support for broker businesses; older one-star reviews cite staff conduct and ethics complaints, though these are isolated and outdated.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • strong CRM software and technology
  • personal support and mentorship from leadership
  • broker-focused aggregation with professional development
  • long-term partnerships and loyalty
Watch-outs
  • staff rudeness reported
  • historical ethics concerns raised
knowledgeable-brokerwent-above-and-beyondreliable-followup
Best for: established or growing mortgage brokers seeking aggregator support and technology.
Think twice if: isolated older complaints about staff conduct and ethics warrant direct conversation with management.

What are they good at?

  • market-leading CRM software
  • founder-led personal mentorship
  • national broker network and panel
  • compliance and professional development support

Worth knowing

  • Founder Will Lockett and team member Steve mentioned by name in reviews
  • CRM software SFGconnect described as market-leading by multiple reviewers
  • multiple brokers report 7+ years partnership tenure
  • Australian Credit License 387025
  • business claims over 30 years operating history

What reviews say by service

Mortgage Broker
Aggregator platform praised for software, lender panel access, and ongoing broker support; core strength is relationships not consumer lending.

How it compares

  • Rated 3.7 against a 4.92 average across the 365 first home buyer loans businesses listed here.
  • Has more Google reviews than 42% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 68
Review volume 48
Review recency 27
Review sentiment 52
Profile completeness 100
Verification 30

Rating breakdown

5
8
4
0
3
0
2
0
1
4

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Nathaniel, Gemma, and Lisa earn consistent five-star praise for patience, responsiveness, and clear explanations that put first-home buyers at ease through settlement. One significant complaint from over a year ago described months of delays, poor communication, and lack of transparency before the client switched brokers and succeeded faster elsewhere. The team regularly works outside hours and handles complex situations like investment purchases and post-separation refinances. Gemma and Lisa have also earned repeat business for refinancing efficiency and thoroughness. The 4.9-star rating reflects strong ongoing results, though the outlier account of abandonment and misinformation deserves weight when fast, clear handoffs matter most.

Self-Employed & Low-Doc LoansFirst Home Buyer LoansMortgage Broker

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Last updated 2026-08-30