Are they available outside business hours?

Yes. One reviewer mentioned after-hours calls and messages from Michael.

Does Michael Chau still work there?

Yes, Michael Chau is named in all recent reviews as the primary broker, with team members Lily and David.

How long have they been in business?

At least 10 years, based on a long-term client relationship mentioned in reviews.

WA Finance Services

Updated 2026-08-30 · 4,552 reviewed · 434 listed · Scored from 8 Google reviews · How we rank ›

5.0(8) 78 low data composite score See reviews on Google ✓ Google-verified

First Home Buyer LoansInvestment Property FinanceRefinancingCar & Personal LoansCommercial & Business FinanceMortgage Broker

Location: West Perth
Services: First Home Buyer Loans, Investment Property Finance, Refinancing
Reviews: 8
Ranking: #229 in First Home Buyer Loans
Best for: First-home buyers wanting hands-on guidance and someone who handles paperwork.

Core details are sourced from this business's Google Business Profile (checked 2026-08-30). Website-sourced details were fetched 2026-07-30.

What do recent reviews say?

Michael Chau and his team consistently deliver for first-home buyers, handling paperwork, explaining options clearly, and staying available beyond hours. Eight five-star reviews show no complaints and repeat clients spanning a decade.

Based on limited recent reviews, so treat this as low-confidence.

Praised for

knowledgeable about loan process
patient explanations
responsive and available
goes above and beyond
friendly and approachable

knowledgeable-brokerpatient-with-questionswent-above-and-beyondresponsive-communicationgreat-with-first-home-buyersexplained-clearly

Best for: First-home buyers wanting hands-on guidance and someone who handles paperwork.

What are they good at?

Michael Chau leads the team
handles complex paperwork end-to-end
available outside standard hours
long-term client relationships

Worth knowing

Michael Chau named as lead broker across all reviews
Lily mentioned as team member
David named as team member
team available after-hours via calls and messages
clients retained over decade-long period

What reviews say by service

First Home Buyer Loans: Michael and team praised repeatedly for patient explanations and smooth first-home purchases.
Mortgage Broker: Clients highlight expertise navigating loan options and handling applications end-to-end.

How it compares

Rated 5 against a 4.94 average across the 234 commercial & business finance businesses listed here.
Has more Google reviews than 35% of the businesses in this directory.

How we scored this

Scoring Method

Star rating 96

Review volume 41

Review recency 100

Review sentiment 65

Profile completeness 100

Verification 30

Rating breakdown

FAQ

Are they available outside business hours?: Yes. One reviewer mentioned after-hours calls and messages from Michael.
Does Michael Chau still work there?: Yes, Michael Chau is named in all recent reviews as the primary broker, with team members Lily and David.
How long have they been in business?: At least 10 years, based on a long-term client relationship mentioned in reviews.

Contact

Phone: +61863819277
Website: http://wafinanceservices.com.au/
Address: E1/118 Railway St, West Perth WA 6005
Open in Google Maps

Last verified 2026-08-30

Opening hours

Monday: 08:30-17:00
Tuesday: 08:30-17:00
Wednesday: 08:30-17:00
Thursday: 08:30-17:00
Friday: 08:30-17:00
Saturday: Closed
Sunday: Closed

As listed on Google.

From their website

Services listed

Finance adviceMortgage brokering

Credentials claimed:Credit Representative (CRN no. 452532) under Connective Credit Services, Australian Credit License (ACL) #389328

As published by the business on its own website; not independently verified.

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