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Capita Finance Solutions

Updated 2026-08-30 · 4,552 reviewed · 434 listed · Scored from 48 Google reviews · How we rank ›

4.9(48) 85 composite score See reviews on Google ✓ Google-verified
First Home Buyer LoansInvestment Property FinanceCar & Personal LoansMortgage BrokerCommercial & Business FinanceRefinancing
Capita Finance Solutions
Location
Osborne Park
Services
First Home Buyer Loans, Investment Property Finance, Car & Personal Loans
Reviews
48
Ranking
#148 in First Home Buyer Loans
Best for
first-home buyers, investment property buyers, and repeat clients seeking quick approvals and personal service

Core details are sourced from this business's Google Business Profile (checked 2026-08-30). Website-sourced details were fetched 2026-07-30.

What do recent reviews say?

Over a decade of steady referrals and repeat clients define Capita Finance's reputation. Adam, Debra, Kelly, and Nick consistently earn praise for getting approvals done fast, explaining jargon in plain terms, and staying in touch at every step. One early complaint flagged a broker's poor performance and lost contracts, but 48 reviews show this remains rare; most clients describe feeling looked after from offer through settlement, and many return for multiple purchases or refinances.

Praised for
  • fast and efficient approvals
  • knowledgeable staff (Adam, Debra, Kelly, Nick, Jamie)
  • transparent communication and clear explanations
  • patient with first-home buyers and complex situations
  • responsive and reliable follow-up
Watch-outs
  • one broker's misleading advice and delays (4-month failure, lost contracts)
responsive-communicationexplained-clearlyfast-approvalpatient-with-questionswent-above-and-beyondknowledgeable-brokerreliable-followupgreat-with-first-home-buyershandled-complex-situationsmooth-settlement
Best for: first-home buyers, investment property buyers, and repeat clients seeking quick approvals and personal service
Think twice if: one historical complaint flags a broker's 4-month delays and poor communication; check individual fit and ask who will handle your file

What are they good at?

  • Named staff (Adam, Debra, Kelly, Nick, Jamie) who stay with clients long-term
  • Speed: approvals sorted within days, even when switching from another broker
  • Track record with complex situations (visa limits, age concerns, tight timelines)
  • Decade-plus client relationships and repeat business

Worth knowing

  • Adam, Debra, Kelly, and Nick named repeatedly across 18 years of reviews as core relationship staff
  • One client reported 4-month application delay by an unnamed broker that cost two property contracts
  • Approvals completed in 3 days for one switch case (compared to 2-week delay from previous broker)
  • Clients report same staff available for advice years after purchase completion

What reviews say by service

First Home Buyer Loans
Consistently praised for translating jargon, handling visa and age concerns, and easing the stress of first purchase
Investment Property Finance
Several long-term clients cite refinancing and investment purchases handled efficiently over multiple years
Refinancing
One review explicitly thanks team for refinance approval and ongoing investment support
Mortgage Broker
Repeat clients over 5-10+ years credit patient advice, best-fit product selection, and transparent terms

How it compares

  • Rated 4.9 against a 4.92 average across the 365 first home buyer loans businesses listed here.
  • Has more Google reviews than 68% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 94
Review volume 73
Review recency 94
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
47
4
0
3
0
2
0
1
1

FAQ

Can I switch brokers mid-application if my current one is slow?
One client moved files to Capita and received approval in 3 days, compared to the 2-week delay they had faced with their previous broker.
Do the same people stay with you after settlement?
Yes; reviewers note Adam, Debra, Kelly, and Nick remain available for advice and future refinances or purchases years after closing.
What happens if my situation is unusual (visa limits, age, tight deadline)?
Reviews cite Adam stepping clients through options and tailoring strategies for visa limits, older buyers, and tight settlement windows.
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Last updated 2026-08-30