53 low data
Mortgage Vision
5.0(1)
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Car & Personal LoansMortgage Broker
Loanport
First Home Buyer LoansSelf-Employed & Low-Doc LoansInvestment Property FinanceRefinancingCar & Personal LoansMortgage BrokerConstruction & Building LoansCommercial & Business Finance
- Location
- South Perth
- Services
- First Home Buyer Loans, Self-Employed & Low-Doc Loans, Investment Property Finance
- Reviews
- 164
- Ranking
- #19 in First Home Buyer Loans
- Best for
- First-home buyers daunted by the process and those seeking investment or refinance advice from a familiar adviser.
Core details are sourced from this business's Google Business Profile (checked 2026-08-30). Website-sourced details were fetched 2026-07-30.
What do recent reviews say?
Diana and her Loanport team handle first-home buyers with genuine patience, working through questions for months if needed and explaining complex finance in everyday language. Reviewers repeatedly returned for refinances and investment loans, crediting Diana's market knowledge, availability beyond hours, and commitment to securing better rates over pushing quick deals.
The business serves repeat clients across home purchase, refinancing, and investment lending. Staff including Michelle, Karinne, and Diane earn specific praise for responsiveness and tailoring solutions to each situation rather than defaulting to templates.
Praised for
- patient with first-home buyers
- Diana McKenzie staff expertise
- explains clearly
- responsive communication
- works above and beyond
responsive-communicationgot-best-ratesmooth-settlementexplained-clearlypatient-with-questionswent-above-and-beyondknowledgeable-brokergreat-with-first-home-buyersreliable-followuphandled-complex-situationsettled-on-time
Best for: First-home buyers daunted by the process and those seeking investment or refinance advice from a familiar adviser.
Think twice if: No meaningful cautions emerge from the available reviews.
What are they good at?
- Diana McKenzie and team expertise
- patient guidance for first-home buyers
- compares lenders for best rates
- available beyond standard hours
Worth knowing
- Diana McKenzie: named across multiple reviews for home purchase, refinance, and investment lending
- Staff members Michelle, Karinne, and Diane named for finance and refinance work
- Reviewers report Diana available to answer questions outside standard hours
- Liaison with agents and conveyancers noted during purchase process
- Equity-release investment loan mentioned as a specific service delivered
What reviews say by service
- First Home Buyer Loans
- Multiple reviewers praise patience with questions, clear explanations, and confidence-building over months of planning.
- Refinancing
- Clients report better rates secured and smooth process; refinance combined with equity release also mentioned.
- Investment Property Finance
- Reviewers credit tailored advice and quick approval for investment loans using home equity.
- Mortgage Broker
- Core strength: comparison of multiple lenders, transparent negotiations, and client-first approach praised consistently.
How it compares
- Rated 5 against a 4.92 average across the 234 car & personal loans businesses listed here.
- Has more Google reviews than 92% of the businesses in this directory.
How we scored this
Scoring Method Star rating 99
Review volume 96
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30
Rating breakdown
5
162
4
1
3
0
2
0
1
1
FAQ
- Can Diana help me understand the home-buying process if I've never bought before?
- Yes. Reviewers consistently praise Diana for answering first-home buyers' questions at length, explaining finance in plain language, and taking time to build confidence over weeks or months before settlement.
- Will Loanport compare different lenders to get me the best rate?
- Yes. Multiple reviewers confirm Diana compares options across multiple lenders and negotiates on their behalf, securing better rates than they would elsewhere.
- Do staff answer questions outside business hours?
- Yes. Reviewers report Diana responds to phone calls and questions outside standard hours, even during weekends and evenings.
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