Core details are sourced from this business's Google Business Profile (checked 2026-08-30).
Todd, Cathy, Chris, Shan, and Simona consistently navigate complex financial situations with speed and care, responding within 24 hours and talking clients through new territory like new builds or remote purchases without fuss. Reviewers return repeatedly because the team listens to individual needs, negotiates hard with banks, and keeps communication flowing throughout.
The mix of staff means you're likely paired with someone experienced in your situation, whether refinancing, building, or a first home in an unconventional position. No customer has reported delays, fees, or pressure to sign; instead, praise centres on effort to find the right lender and terms rather than a quick commission.
Two recent five-star reviews highlight Mae's quick responses and clear walk-throughs of the loan process. Evidence is limited, but both praise the team's hands-on support.
Nicole at Rely Finance turns what many experience as a grueling mortgage journey into something straightforward. She listens hard to complicated situations, explains every step without jargon, and works quietly to secure better rates and terms than customers might find alone. Her strength lies in repeat business: first-time buyers come back to refinance, investment clients return for the next property, and long-term customers keep using her for new loans. She answers questions before people need to ask them, updates constantly, and will take a cut to her own commission if it accelerates your settlement.
Michael Welton, Phill, and Isabelle handle the bulk of client work here, and reviewers single them out consistently for staying available outside business hours, explaining options clearly, and not giving up when applications hit bumps. First-home buyers and those refinancing or switching banks praise how they simplify complex steps, cut approval timelines down, and follow up after settlement to check in. The business states over 75 years combined family experience in broking. They hold Australian Credit Licence 246786 and serve Joondalup and surrounding suburbs: Banksia Grove, Hocking, Sinagra, Tapping, and Wanneroo. Offerings include home, car, business and personal loans, construction loans, bridging loans, conveyancing, and insurance products.
Last updated 2026-08-30