Core details are sourced from this business's Google Business Profile (checked 2026-10-30).
Reviewers describe a team that explains each step in plain terms and answers questions quickly. Several say the brokers kept them informed through the whole loan process, including after settlement. Clients with unusual income or tricky applications say the brokers kept working until a lender said yes.
Recent reviews are all five stars and mention home purchases, refinances and new builds. Some borrowers name individual brokers, and one returning client praised remote-area support. Recent feedback centres on prompt email replies and a steady, calm approach to the paperwork.
Two recent five-star reviews highlight Mae's quick responses and clear walk-throughs of the loan process. Evidence is limited, but both praise the team's hands-on support.
Nicole and the team secure competitive rates across first-time buyers, refinancing, and investment deals. Customers consistently note her patience explaining complex loan options, her drive to negotiate the best rate, and her quiet professionalism working through every step. One recent caller reported an unreturned message, though follow-up eventually came. Repeat clients trust Rely for investment property loans and rate reviews. The business operates across Perth, Mandurah, and regional areas from their Joondalup base. Whether buying a first home or refinancing to chase better interest, clients find the process stress-free and well-guided.
Clients describe steady, friendly help from first call through settlement. Several say the team kept them informed and made complex applications feel manageable. Many reviews name a specific broker, and most mention checking in after the loan settled. The work covers home loans, refinancing, investment loans, and first home buyer support. Reviewers mention equity loans for investment, a fast approval once banks had been slow, and help for people who are self-employed. Some say the team found a better outcome after a poor experience with a previous broker.
Last updated 2026-10-30