Core details are sourced from this business's Google Business Profile (checked 2026-10-30). Website-sourced details were fetched 2026-07-30.
Two older complaints cite poor follow-up and disengaged service, but recent five-star reviews (2 years) dominate the profile.
Based on limited recent reviews, so treat this as low-confidence.
AFG's recent reviews centre on serious settlement failures: money directed incorrectly, delays exceeding a week, and staff unresponsive to urgent contact. Reviewers report thousands in unexpected interest charges and long-term frustration despite loyalty. Evidence is limited by sparse recent detail, but the pattern of handling breakdowns is consistent across multiple complaints.
Two Google reviews, both five stars, praise the team for clear communication and good results. Evidence is limited, so treat this as an early read.
Reviewers say the process feels easy when they work with this broker. Clients describe prompt replies, plain explanations, and advice matched to their own circumstances. Many say the support continues after settlement. The recent reviews also cover refinancing, first home loans, and a car loan refinance. One client with a company-finance structure says the broker found a strong rate. Several clients mention the broker kept them informed and worked around busy or fly-in-fly-out schedules.
Last updated 2026-10-30